Non-Emergency: (603) 594-3500   •   For All Emergencies Dial 911

The Official Website of the Nashua Police Department - Nashua, NH - Citizen Survey Results
CITIZEN SURVEY RESULTS


The Nashua Police Department conducted a random citizen survey available to the citizens of Nashua and general public from September 26, 2014 to November 7, 2014. The survey was advertised in the local media and published here on the Department’s Website. The survey consisted of nine questions designed by the Professional Standards Bureau to meet CALEA Standards and measure certain aspects of the department’s effectiveness. There was also an additional section in the survey for citizens to make any comments. The department would like to thank the citizens who took the time to complete the survey. The results of the survey are as follows:

1. On what street do you reside and please give the closest cross street (optional).
We received surveys from residents in a variety of geographic areas of the city.
 

2. Please rate the quality of life in your neighborhood?
(175 Answered)
Excellent 75 42.9% Good 79 45.1% Fair 18 10.3% Poor 3 1.7%

3. How safe do you feel in the city of Nashua?
(174 Answered)
Very Safe 54 31% Reasonably Safe 111 63.8% Not Safe 9 5.2%

4. In any dealings you may have had with Nashua Police Officers, do you feel they were:
(A - 171 Answered / B-169 Answered)
A. Courteous? Yes 145 84.8% No 26 15.2%
B. Helpful? Yes
131 77.5% No 38 22.5%

5. If you have called the Nashua Police Department, have the telephone operators been:
(A - 163 Answered / B- 164 Answered)
A. Courteous? Yes 146 89.6% No 17 10.4%
B. Helpful? Yes 143 87.2% No 21 12.8%

6. If you have called the Nashua Police Department how would you rate the response time of its officers?
(161 Answered)
Excellent 54 33.6% Good 73 45.3% Average 26 16.1% Poor 8 5%

7. How would you rate the competence of agency employees?
(167 Answered)
Excellent 63 37.7% Good 70 41.9% Average 24 14.4% Poor 10 6%

8. How would you rate the overall performance of the Nashua Police Department?
(172 Answered)
Excellent 67 39% Good 70 40.7% Average 23 13.4% Poor 12 7%

9. Of the following, please check two areas which you would like to see the police concentrate.
(175 Answered) 
Drugs/Enforcement 96 54.9% 
Gang Related Activities 
77 44%
Traffic Enforcement 50 28.6%
Burglaries 35 20% 
Safety in Schools 
31 17.8% 
Domestic Violence 21 12% 
Property Vandalism 
12 6.8% 
Parking Enforcement 
6 3.4% 
Alcohol Violations 
5 2.9% 
Animal Control Issues 
5 2.9%