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The Official Website of the Nashua Police Department - Nashua, NH - Citizen Survey Results
CITIZEN SURVEY RESULTS


The Nashua Police Department conducted a random citizen survey available to the citizens of Nashua and general public from July 1, 2017 to August 15, 2017. The survey was advertised in the local media and published here on the Department’s Website. The survey consisted of nine questions designed by the Professional Standards Bureau to meet CALEA Standards and measure certain aspects of the department’s effectiveness. There was also an additional section in the survey for citizens to make any comments. The department would like to thank the citizens who took the time to complete the survey. The results of the survey are as follows:

 

 

1. On what street do you reside and please give the closest cross street (optional).
We received surveys from residents in a variety of geographic areas of the city.
 

2. Please rate the quality of life in your neighborhood?
(278 Answered)

       Excellent 102 37% Good 120 43% Fair 46 17% Poor 10 4%

 

3. How safe do you feel in the city of Nashua?
(275 Answered)

       Very Safe 101 37% Reasonably Safe 157 57% Not Safe 17 6%

 

4. In any dealings you may have had with Nashua Police Officers, do you feel they were:
(A - 263 Answered / B-261 Answered)

       A. Courteous? Yes 237 90% No 26 10%
       B. Helpful? Yes 236
90% No 25 10%

 

5. If you have called the Nashua Police Department, have the telephone operators been:
(A - 244 Answered / B- 230 Answered)

       A. Courteous? Yes 219 90% No 25 10%
       B. Helpful? Yes  213 93% No 17 7%

 

6. If you have called the Nashua Police Department how would you rate the response time of its officers?
(218 Answered)

       Excellent 91 42% Good 81 37% Average 28 13% Poor 18 8%

 

7. How would you rate the competence of agency employees?
(246 Answered)

       Excellent 108 44% Good 98 40% Average 27 11% Poor 13 5%

 

8. How would you rate the overall performance of the Nashua Police Department?
(263 Answered)

       Excellent 117 44% Good 102 39% Average 28 11% Poor 16 6%

 

9. Of the following, please check two areas which you would like to see the police concentrate.
(175 Answered) 

       Drugs/Enforcement 148 54% 
      Gang Related Activities 85
30%
      
Traffic Enforcement 65 23%
      Burglaries 37 13% 
      Safety in Schools 
62 22% 
      Domestic Violence 46 16% 
      Property Vandalism 
31 11% 
      Parking Enforcement 
11 4% 
      Alcohol Violations 
27 10% 
      Animal Control Issues 
16 6%